Complete Human Network Sdn Bhd Sales & Delivery Policy
Last Updated: 27 Oct 2023
Thank you for shopping with Complete Human Network Sdn Bhd. We are committed to providing you with the best products and services. Please take a moment to review our Sales & Delivery Policy to ensure a smooth shopping experience.
- Sales and Product Information
All products available for purchase on our eCommerce store, cyod.com.my, are described as accurately as possible. However, please note that colors and product images may appear differently on various devices and screens.
Prices are listed in Malaysian Ringgit (MYR) and are inclusive of applicable taxes. Any shipping fees or additional charges will be clearly specified during the checkout process.
- Order Placement
To place an order, add the desired products to your cart and proceed to checkout. You will be prompted to provide necessary billing and shipping information.
Upon successful order placement, you will receive an order confirmation email with details of your purchase.
- Payment
We accept payment through various secure methods, including credit/debit cards and online payment gateways. Your payment information is securely processed and encrypted.
- Shipping and Delivery
We aim to process and ship orders within 10 business days from the date of order confirmation.
Shipping costs and estimated delivery times will be displayed during the checkout process.
We offer free shipping on orders within Klang Valley. For international orders, shipping fees may apply.
Please note that delivery times may vary depending on your location and stock availability.
- Order Tracking
You will receive a shipping confirmation email with a tracking number once your order has been dispatched. You can use this tracking number to monitor the progress of your shipment.
- Returns and Exchanges
We accept returns and exchanges within 3 days of delivery for eligible items. Please refer to our Returns and Exchanges Policy for detailed information on the process.
- Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer support team within 2 days of delivery. We will assist you in resolving the issue and provide a replacement or refund as appropriate.
- Cancellations
Goods sold are not refundable.
- Customer Support
For any inquiries, concerns, or assistance, please contact our Customer Support team at sales@completehumannetwork.com.
- Amendments to the Policy
Complete Human Network Sdn Bhd reserves the right to update and modify this Sales & Delivery Policy at any time. The latest version will always be available on our website.
By shopping on cyod.com.my, you agree to abide by the terms and conditions outlined in this Sales & Delivery Policy. We appreciate your business and look forward to serving you.
