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Frequently asked questions
Find quick answers to the most common questions about orders, delivery, warranty, and support.
Yes. All Apple devices purchased from us come with a 1-year official Apple warranty in Malaysia. Warranty coverage may vary depending on the product and model.
Yes, we offer installment plans for eligible purchases. Installment options are available via credit card only, and interest charges apply as follows:
4% for 12 months
5% for 24 months
6% for 36 months
Delivery within Malaysia typically takes 3–5 working days, depending on your location.
Yes. If you select in-store pickup during checkout, our team will contact you once your order is ready for collection.
Pickup Address:
Complete Human Network
B-30-1, 1st Floor,
Pusat Komersial Arena Bintang,
Seksyen U5, 40150 Shah Alam
If your product is found to be faulty within the warranty period, you may return it to us or bring it to any Apple Authorised Service Provider for inspection. Warranty checks and servicing are free of charge.
Once your order has been shipped, you will receive a tracking number via email or Whatsapp, allowing you to track your delivery status.
Yes. For corporate purchases, collaborations, or bulk order enquiries, please contact us at sales@completehumannetwork.com.
Yes. Our team is available to assist with basic setup, usage guidance and warranty-related support after your purchase.
Need help before purchasing?
Contact our team for product advice, order support, or corporate enquiries.















