Privacy Policy
Last updated: Jan 2026
At CYOD (cyod.com.my), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
a) Personal Information
When you register, place an order, or contact us, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Company name (if applicable)
Payment-related information (processed securely via third-party gateways)
b) Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and usage data
2. How We Use Your Information
We use your information to:
Process and fulfil orders
Manage your account and customer support requests
Communicate order updates, confirmations, and service-related notices
Improve our website, services, and user experience
Comply with legal and regulatory requirements
Prevent fraud and enhance security
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember user preferences
Enable essential website functionality
Analyse website traffic and performance
You may disable cookies via your browser settings; however, some features of the website may not function properly.
4. Disclosure of Personal Data
We do not sell or rent your personal data.
We may share your information only with:
Payment gateway providers (for secure transactions)
Logistics and delivery partners
IT service providers (hosting, analytics, security)
Legal or regulatory authorities when required by law
All third parties are required to protect your data and use it only for specified purposes.
5. Data Protection and Security
We implement appropriate technical and organisational measures to protect your personal data, including:
Secure servers and encrypted connections (SSL)
Restricted access to personal information
Regular security reviews and updates
While we strive to protect your data, no online transmission is 100% secure.
6. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes outlined in this policy
Comply with legal, accounting, or regulatory obligations
When data is no longer required, it will be securely deleted or anonymised.
7. Your Rights Under PDPA (Malaysia)
You have the right to:
Access your personal data
Request correction of inaccurate data
Withdraw consent for data processing (subject to legal limitations)
Requests can be made by contacting us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Your continued use of the website constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
CYOD
Website: https://www.cyod.com.my
Email: sales@completehumannetwork.com
